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- HP Community
- Notebooks
- Notebook Hardware and Upgrade Questions
- Spectre x360 power button stuck down

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10-01-2021 03:22 AM
Hello, my power button is stuck down and after opening the laptop, taking out the button board and the button itself and trying to reposition it, it still won't work. The button board is fine, it is the button itself that just won't fit back into the slot where it is supposed to sit in the corner. It's is not dented or anything, it's as if the button itself suddenly grew and won't fit back in there because I also checked if anything was blocking it and saw nothing. I hope to be able to fix this myself as I've got college classes for which I really need to use this laptop and keeping the laptop open/button board outside of the laptop so I can press it manually to start my laptop is not an option. Thank you in advance, Sebastien
10-04-2021 01:32 PM - edited 10-04-2021 01:32 PM
Hi@Sebastiendr1,
Welcome to the HP Support Community!
We reviewed your post and I understand that the Notebook is not Powering ON,
Don’t worry, I assure you I will try my best to get this sorted.
I recommend you follow the below steps and check if it helps
Do you see a light at the place where the charger connects to the laptop? If yes then it indicates that the charger is all fine.
I recommend you to perform the following steps to isolate the issue and arrive at a fix:
- Remove the battery out. If the battery is integrated and does not have a latch to release it then leave the battery inside the laptop.
- Disconnected AC adapter from the laptop.
- Press and hold the power button for 15 seconds.
- Reconnect the battery and plug the AC adapter.
F6 + Power Button
- CMOS Rest ( combination of windows button and letter 'V' then push the power button ones and release the windows and letter 'V' after 5sec
If the laptop does not power on then please continue with the below steps:
- Disconnect the charger and remove the battery out.
- Connect only the battery and check if the laptop powers on.
- Likewise, remove the battery out (if removal battery ) and connect only the charger and check if that helps.
Hope this helps! Keep me posted.
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Have a great day!