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Envy 13.3

I bought this laptop 4 days ago and have noticed a static noise coming from inside the laptop, the sound a wire makes on films when it is loose and live. Is this concerning at all? 

1 REPLY 1
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@jenkins4109

 

Welcome to HP Community

 

I have gone through your Post and would like to help

 

Please update the BIOS from this Link: https://support.hp.com/us-en/drivers

 

Also run a System Test and let me know if you still hear the static noise

 

- Shut down the Notebook completely
- Turn it back on, then tap the Esc key repeatedly until the Startup menu screen is displayed.
- Press F2 to select System Diagnostics.
- Click System Tests

 

Thank you

 

If the information I've provided was helpful, give us some reinforcement by clicking the "Solution Accepted" on this Post and it will also help other community members with similar issue.

KrazyToad
I Am An HP Employee

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