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×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
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×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
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Common problems for Battery
We would like to share some of the most frequently asked questions about: Battery Reports, Hold a charge, Test and Calibrating Battery . Check out this link: Is your notebook plugged in and not charging?
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HP Recommended
Yes you can replace the hard drive with a larger 1.5 or 2 TB model. 2.5 inch wide drives larger than 2 TB in capacity are usually too thick to put in your laptop so 2 TB is about the largest capacity.
You cannot speed up performance with "gaming" or "ultra" memory. The specs are set by the hardware and you should get guaranteed compatible memory sold by Kingston, Crucial or OEM type DDR3L-1600 memory.
Sorry to report you have one of those models where upgrade is very difficult. Memory upgrade means removing the motherboard, for example.
Post back with any other questions and please click "Accept as Solution" to help others if this is the answer you needed.
HP Recommended
Yes you can replace the hard drive with a larger 1.5 or 2 TB model. 2.5 inch wide drives larger than 2 TB in capacity are usually too thick to put in your laptop so 2 TB is about the largest capacity.
You cannot speed up performance with "gaming" or "ultra" memory. The specs are set by the hardware and you should get guaranteed compatible memory sold by Kingston, Crucial or OEM type DDR3L-1600 memory.
Sorry to report you have one of those models where upgrade is very difficult. Memory upgrade means removing the motherboard, for example.
Post back with any other questions and please click "Accept as Solution" to help others if this is the answer you needed.
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