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11-29-2022 09:09 AM - edited 11-29-2022 10:55 AM
Product: HP Pavilion 17-ab073nw (ENERGY STAR)
I just connected a 21:9 monitor to my HP notebook and set the resolution to recommended 2560x1080. Unfortunately, the display is streched and there are black stripes at the top and bottom (the display is flattened). My HP laptot is a few good years old, and when I connected the monitor to newer laptop the screen was OK. Thus, I assumed I needed to update drivers but it didn't work. Could you help?
4 REPLIES 4
12-02-2022 10:35 AM
Do you mean that it is not supported by the HDMI port for old laptops? Because, as I wrote, I connected it to a new laptop by exactly the same HDMI cable (no adapter, directly from monitor to laptop) and the display was perfect. However, with the 5 year old laptop the display is streched.
12-02-2022 01:16 PM
Yes that is what I mean. That monitor aspect ratio was not common at the time the computer was made. There may be ways to force a different aspect ratio through the video control app in some cases e.g. nVidia or Intel video control panel. I had an ultrawide monitor a few years back and it was hit and miss if different computers would work right with it.
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