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Recently when cleaning my laptop I discovered that my battery is beginning to bloat. It has gone to the point that it is starting to tear at the side which is concerning. The battery model is SR04XL and I can find different options for this specific model on Amazon, however they seem to all be from different brands. This makes me a little unsure as to which one I should buy and wanted to ask for some help to ensure I do not get the wrong one. I would appreciate any and all help 🙂 

1 ACCEPTED SOLUTION

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@Nik_Y 

 

Its specs

 

       https://support.hp.com/au-en/document/c06070480

 

Its manual

 

       http://h10032.www1.hp.com/ctg/Manual/c06219881.pdf

 

It uses  4-cell, 70 Wh Li-ion battery part #  917724-855 which is N/A from HP Parts store

 

       https://partsurfer.hp.com/partsurfer?searchtext=917724-855

 

You can buy from Amazon, Newegg .... or eBay

 

Regards.

BH
***
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.




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2 REPLIES 2
HP Recommended

@Nik_Y 

 

Its specs

 

       https://support.hp.com/au-en/document/c06070480

 

Its manual

 

       http://h10032.www1.hp.com/ctg/Manual/c06219881.pdf

 

It uses  4-cell, 70 Wh Li-ion battery part #  917724-855 which is N/A from HP Parts store

 

       https://partsurfer.hp.com/partsurfer?searchtext=917724-855

 

You can buy from Amazon, Newegg .... or eBay

 

Regards.

BH
***
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.




HP Recommended

Thank you so much! That really helps 🙂 

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