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‎08-07-2019 02:58 PM

HP Recommended
Product: Hp spectre
Operating System: Other

Have the same problem with my spectre, just all of a sudden wont turn on and wont even charge. Went to get it repaired , theres first initial diagnosis was probably the battery. They replaced the battery and still not working. They told me its the motherboard that is broken which cost ranging from 400-500$ excluding the labor and shipping. I just had last 2015 and I barely use it like once a week. 

1 REPLY 1

‎08-10-2019 03:29 PM

HP Recommended

@Kabayo

I have brought your issue to the attention of an appropriate team within HP. They will likely request information from you in order to look up your case details or product serial number. Please look for a private message from an identified HP contact. Additionally, keep in mind not to publicly post personal information (serial numbers and case details).

Thank you for visiting the HP Support Community.

ECHO_LAKE
I am an HP Employee

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