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‎12-08-2020 12:37 PM - last edited on ‎12-08-2020 03:21 PM by Retired

HP Recommended
Product: HP Notebook - 17-by1061st
Operating System: Microsoft Windows 10 (64-bit)

I disputed an expired warranty on my laptop and submitted my receipt showing the purchase date.  The case was closed after a little over a week and no email notification was received and no explanation was given on the website.  

 

Not sure what to do.  Case # was [personal info removed]

 

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1 REPLY 1

‎12-10-2020 05:18 PM

HP Recommended

@djbro

 

Welcome to the HP Support Community. 

 

Please look for a private message from me requesting additional information. Keep in mind not to publicly post personal information (serial numbers and case details).

 

If you are unfamiliar with how the Community's private message capability works, you can learn about that here.

 

Thank you for visiting the HP Support Community.

 

The_Fossette
I am an HP Employee

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