Swollen Battery on Spectre x360 15-bl000no

[carlcmadsen]

Hi i have a Spectre x360 15-bl000no and the battery has begun to get swollen, in a degree that the touchpad is unusable because it pushes it upwards. It is about 1,5 years old, so i think it is way too early for the battery to have that kind of problems. I can see that it seems to be a known problem for spectre models in generel when searching this forum.

Does anyone know why this happens, it does not seem to get warm when i use it?

Carl

[BrianTan]

These batteries are all sourced from China, quality varies greatly. From my experience in getting replacements, swollen batteries usually happen with cheap(est) ones from eBay/Amazon

[danny-r · Accepted solution]

@carlcmadsen

I have brought your issue to the attention of an appropriate team within HP. They will likely request information from you in order to look up your case details or product serial number. Please look for a private message from an identified HP contact. Additionally, keep in mind not to publicly post personal information (serial numbers and case details).

If you are unfamiliar with how the Community's private message capability works, you can learn about that here.

Thank you for visiting the HP Support Community.

[Gomar5]

I appear to have the exact same problem albeit on a different model of Spectre, the 13t-v100 CTO.  A couple months ago the closed seam on the left side of the laptop began to split, and I can see a bulge at the bottom left surface such that it no longer lays flat.  I ran the HP battery recall utility and this model didn't come up but I don't know what else could cause this swelling condition.  Can anything be done about this?

[Jacky-D]

I have brought your issue to the attention of an appropriate team within HP. They will likely request information from you in order to look up your case details or product serial number. Please look for a private message from an identified HP contact. Additionally, keep in mind not to publicly post personal information (serial numbers and case details).

If you are unfamiliar with how the Community's private message capability works, you can learn about that here.
Thank you for visiting the HP Support Community.