01-19-2020 06:09 PM
My battery is swelling and distorting the keyboard. Did the battery check and it says 'OK'. I purchased the laptop in 2014 - returned it (defective) and same one a month later (from Costco). Not under warranty anymore. What the heck? Swollen battery=not good! At least send me a replacement battery HP.
01-22-2020 08:20 AM
@Melinda09 Welcome to HP Community!
I understand your concern and I have brought your issue to the attention of an appropriate team within HP.
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