• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Webcam Not Working? Advanced Fixes for HP Notebooks! Click here to view the instructions!
Common problems for Battery
We would like to share some of the most frequently asked questions about: Battery Reports, Hold a charge, Test and Calibrating Battery . Check out this link: Is your notebook plugged in and not charging?
HP Recommended
pavilion 15 cc1xx
Microsoft Windows 10 (64-bit)

i need to buy genuine  TF03XL battery 920046-121 Korean made since  i have  searched HP spare parts  store site with no luck to find it , only Chinese made which has bad quality and even fake warranty hardly complete 30 or 60 days on amazon and ebay -

any suggestions?

3 REPLIES 3
HP Recommended

@Hossam2020 If you have the part number, the part you would order using it, would be genuine, and I must say that the assumption that all Chinese products go bad soon is only a myth because iPad's, iPhone's known for their durability are also made in china, among products from HP, etc...

 

you may order the replacement parts on the HP Parts Store, If you've already looked for it and couldn't find it on the HP Parts Store, you may want to get it locally at the online store such as Amazon or eBay, etc...as the part numbers are universal.

 

Or, If you have an HP authorized service center near by, you should be able to take it to them and have it checked,

Here is a link to HP Service Centers, by Country/Region: Click here

 

P.S: Welcome to HP Community 😉

If you wish to thank me for my efforts, you could click on "Accept as solution" on my post as the solution should help others too.

Riddle_Decipher
I am an HP Employee


Learning is a journey, not a destination.
Let's keep asking questions and growing together.
HP Recommended

thanks for your reply actually i have had bad experience with Chinese products before specially some sellers from e-bay  show pictures for the spare part  but when i received it either it does not match exactly their description or fake product thus i went through e-bay dispute procedures  and they refunded back my money moreover  i had to pay for shipping back to the seller as per shipping terms and conditions which costs nearly the price of the product itself  , another issue was purchased  battery for my old HP notebook  did not complete one year when i got notification to replace it because it did not keep the charge as it should be for long time, in fact as you said I phone and iPad batteries are durable even they are Chinese made  but i believe this is because the good quality control conducted by Apple to keep their product standards and  company reputation , a live example of durability and money value is a comparison between Apple and Samsung products. thus i prefer to buy it directly from store to make sure everything alright. thank you once again.

HP Recommended

@Hossam2020 The pleasure is all mine, and do consider getting the part from the HP Parts Store and only if you can't find it there, is when you can go through other 3rd party stores to get the part you need.

Good luck!

Riddle_Decipher
I am an HP Employee


Learning is a journey, not a destination.
Let's keep asking questions and growing together.
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.