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HP Notebook 15-ay049nv
Microsoft Windows 10 (64-bit)

I've recently installed the latest firmware version of the Intel Management Engine (SP90139). While the Intel ME version is reported as expected from HWiNFO (11.8.55.3510), the TPM reports a completely different version (302.12.0.0). It's rather weird since the previous updates reported the same version as the ME firmware. Is this intentional? Or is it a bug?

The firmware version of the TPM chip, as reported by WIndows Defender.The firmware version of the TPM chip, as reported by WIndows Defender.

1 ACCEPTED SOLUTION

Accepted Solutions
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@FirehawkV21

Thank you for replying,

I appreciate the clarifications!

 

As it helped me review all available updates, also I checked with my R&D team, they seem to have the same on their test/lab computers, the version of the TPM seems to have been changed/updated.

 

Hence, this is normal and is nothing to be worried about, if there are any changes that needs to be made a new patch will be released on the HP website.

 

I hope that answers your query.

If it did, select Accepted as Solution on this post, to help the community grow.

And have a good day ahead.

Riddle_Decipher
I am an HP Employee


Learning is a journey, not a destination.
Let's keep asking questions and growing together.

View solution in original post

3 REPLIES 3
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@FirehawkV21

Thank you for posting on HP Forums, 

Riddle_Decipher, is at your service!

 

From the looks of it, you seem to have installed an incorrect version of the update on your device,

the correct version should be: 11.7.0.1057 : Click here to download it

 

Let me know how that pans out

I will have a colleague follow-up on this to ensure it's taken care off,

as I need to know if the issue has been resolved, to get proper sleep at night.

 

feel free to give me a virtual high-five by clicking the 'Thumbs Up' icon,

followed by clicking on 'Accepted as Solution' as it would help the community gain more knowledge, and have a great day Ahead!

Riddle_Decipher
I am an HP Employee


Learning is a journey, not a destination.
Let's keep asking questions and growing together.
HP Recommended

@Riddle_Decipher , uh... you gave me the link for the Intel ME driver when I was talking about the firmware update. And no, it didn't fix this.

HP Recommended

 

@FirehawkV21

Thank you for replying,

I appreciate the clarifications!

 

As it helped me review all available updates, also I checked with my R&D team, they seem to have the same on their test/lab computers, the version of the TPM seems to have been changed/updated.

 

Hence, this is normal and is nothing to be worried about, if there are any changes that needs to be made a new patch will be released on the HP website.

 

I hope that answers your query.

If it did, select Accepted as Solution on this post, to help the community grow.

And have a good day ahead.

Riddle_Decipher
I am an HP Employee


Learning is a journey, not a destination.
Let's keep asking questions and growing together.
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.