-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
- HP Community
- Notebooks
- Notebook Hardware and Upgrade Questions
- TPM not detected by windows

Create an account on the HP Community to personalize your profile and ask a question
04-18-2025 08:26 AM
help tpm is not detected by windows and in settings it shows tpm is missing and in device manager tpm is hidden however tpm is available and enabled in the bios my bios does not have any other amd ftpm or such options and also secure boot is enabled in tpm management too tpm is not shown
i have also tried clearing tpm state but the issue still persists i have also tried uninstalling and reinstalling tpm along with driver update but issue still persists please help
04-19-2025 07:47 AM
@Akshaja, Welcome to HP Support Community,
Thank you for posting your query; I’m here to help by guiding you through steps to resolve this issue
Reset TPM from BIOS
Go to BIOS.
Set TPM State to Disabled → Save and restart.
Go back into BIOS, set TPM State back to Enabled → Save and boot to Windows.
This helps Windows detect the TPM again.
Update BIOS (If Available)
Visit HP Support, enter your laptop model.
Check if there’s a BIOS update — install it if available.
BIOS updates can fix TPM detection issues.
HP Consumer Notebook PCs - Updating the BIOS (Basic Input Output System) (Windows) | HP® Support
If Nothing Works:
Reset BIOS to defaults.
Then re-enable TPM.
Boot into Windows and check again.
Reference: HP PCs – Support for Windows 11 | HP® Support
I hope this helps.
Please feel free to reply here if you have any questions or if you need further clarification on any of the steps.
Take care and have a good day.
If my response helped, please mark it as an Accepted Solution! ✅ It helps others and spreads support. 💙 Also, tapping "Yes" on "Was this reply helpful?" makes a big difference! Thanks! 😊
Regards,
Garp_Senchau
I am an HP Employee
04-21-2025 06:56 AM
Hey @Akshaja,
Thanks for reaching out! Since the issue remains unresolved, I suggest contacting our phone support team for personalized assistance. They can provide one-on-one help and may even be able to work their remote assistance magic to fix the problem.
Note: There might be a nominal charge for the service they provide.
Regards,
Garp_Senchau
I am an HP Employee