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- HP Community
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- TPM update for spectre x360 13-4003

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05-07-2018 02:38 PM
I recently upgraded to windows 10 april 2018 edition and was given a warning that a firmware updated is needed for my processor. I followed the link to HP's site where I could find the available firmware updates. However, it seems like there are two entries for the same group of computers. Could anyone at HP verify if this is a mistake? Can I assume my model fits in the top category?
Thank you,
-nomezd
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Accepted Solutions
05-18-2018 03:33 AM
Well... Windows Defender can tell you which TPM version the system ships with. Open Windows Defender Security Center (double-clicking on the shield icon) and head to Device Safety -> Details for the Safety Management Program. Look on Specification Version. Then download the version of the TPM update that corresponds to the spec version.
05-07-2018 03:54 PM
From what I can see, depending on your current TPM version (1.2 or 2.0) you have to use the first or the second SP or you have to use both, the first one first then the second one.
Regards.
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05-07-2018 04:22 PM
Thanks for your quick reply.
My only concern on using either of these executable files is that my model number is not listed at all. Instead, both links are for model versions 13-4100 ~ 4199; none are for 13-4000~4099.
Is there any way for HP to verify that this is NOT a mistake?
nomezd
05-18-2018 03:33 AM
Well... Windows Defender can tell you which TPM version the system ships with. Open Windows Defender Security Center (double-clicking on the shield icon) and head to Device Safety -> Details for the Safety Management Program. Look on Specification Version. Then download the version of the TPM update that corresponds to the spec version.