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HP Recommended
Pavilion Notebook - 15-p270ne
Microsoft Windows 10 (64-bit)

Hello friends
I plugged the Samsung evo 970 500gig SSD memory into the m.2 slot.
But the problem is that BIOS does not recognize it
Please guide me how to fix the problem that BIOS detects SSD

 

my device : hp Pavilion15 p270ne

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

That is a bit beyond the scope of this forum.

 

The relevant question about your SSD has already been accurately answered with documentation provided.

 

Instead of looking where you have at a possible connection, open the disk drive device and right click it and select properties. Now select BIOS name from the drop down to see what connection there is between the installed hard disk and the BIOS. You will see a BIOS name that shows the actual interface used. In the Case of my Spectre 13t-ch000 notebook, which has an Intel Optane + 477GB 512GB  SSD installed, the interface is PCI0 with a SATA interface.

 

If you want to learn more about the interfaces of SSD products and their firmware and hardware connections to the operating system, then prepare for a deep dive into the online and real world library of books.



I am a volunteer forum member. If my suggestion helped you solve your issue, help others by marking that post as the accepted solution. Say thanks by clicking on the Yes button next to the "was this reply helpful?"



View solution in original post

6 REPLIES 6
HP Recommended

SATA is the only interface for M.2 SSD products that your notebook's system board BIOS will recognize.

See page 2 and 3 of the Maintenance & Service guide for your notebook at the link below. Always start with this manual when looking for compatible upgrades

http://h10032.www1.hp.com/ctg/Manual/c04511833

 

 

The Samsung EVO 970  M.2 SSD that you have installed has a PCIe Gen 3.0 x4, NVMe 1.3 interface that is not compatible with your notebook's BIOS or chipset.



I am a volunteer forum member. If my suggestion helped you solve your issue, help others by marking that post as the accepted solution. Say thanks by clicking on the Yes button next to the "was this reply helpful?"



HP Recommended

Thanks for replying to this thread
But my laptop has 1 not used m.2 PCI express slot and I have also seen an SSD video upgrade for other pavilion notebooks on the Internet.
Isn't there a way to fix this?

Because I bought this SSD today and am very worried about fixing this problem.
I'm a student.

HP Recommended

I found this information in the manual:

[

One M.2 socket for SSD (Optional)

Support M.2 SATA-3 (NGFF)
M.2 SATA configurations(TLC)
256 GB M2 SATA

]

Based on the information on my laptop, please suggest the best and fastest m.2 SSD that can be purchased at 500 GB.

and , The picture below is information about PCIe(Express) slots in my notebook.

 

Capture.JPG

HP Recommended

I suggest that you return it and exchange it for an M.2 SSD with a SATA-3 interface that does not have NVMe.

 

There is no fix to make the SSD that you purchased work in your notebook.

 

I stated in my previous post and provided documentation that shows what is compatible. 

 

There is nothing that can be done to change incompatibility to compatibility.



I am a volunteer forum member. If my suggestion helped you solve your issue, help others by marking that post as the accepted solution. Say thanks by clicking on the Yes button next to the "was this reply helpful?"



HP Recommended

Please answer my question in a previous reply to this thread
Along with the picture

HP Recommended

That is a bit beyond the scope of this forum.

 

The relevant question about your SSD has already been accurately answered with documentation provided.

 

Instead of looking where you have at a possible connection, open the disk drive device and right click it and select properties. Now select BIOS name from the drop down to see what connection there is between the installed hard disk and the BIOS. You will see a BIOS name that shows the actual interface used. In the Case of my Spectre 13t-ch000 notebook, which has an Intel Optane + 477GB 512GB  SSD installed, the interface is PCI0 with a SATA interface.

 

If you want to learn more about the interfaces of SSD products and their firmware and hardware connections to the operating system, then prepare for a deep dive into the online and real world library of books.



I am a volunteer forum member. If my suggestion helped you solve your issue, help others by marking that post as the accepted solution. Say thanks by clicking on the Yes button next to the "was this reply helpful?"



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