Solved: Re: The Omen buttons on the Keyboard do not work - HP Support Community

Ferno · ‎01-11-2022

The Omen Buttons in my laptop's keyboard such as the swap screen, numpad, and the Omen gaming Hub have stopped working.

I uninstalled some apps recently that I thought were unnecessary and I ended up removing the HP System Event Utility so that might be a solution but I don't know where to download it again and I would prefer not to restore my system to factory state to get it back

Any help will be appreciated

Thanks

erico · ‎01-16-2022

For some reason or other it was removed from the driver portal and relocated to the Microsoft store. Here is the link.

https://www.microsoft.com/en-us/p/hp-system-event-utility/9p4w8rfn9m2t?rtc=1&activetab=pivot%3Aoverv...

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erico · ‎01-12-2022

Check out the thread I did a while back on the Omen. There are links for the software there.

https://h30434.www3.hp.com/t5/Gaming-Notebooks/Download-Omen-control-panel-software/td-p/5981195

Take a look in your recycle bin for the HP event system utility that you uninstalled. It may still be there to reinstall.

Give that a try. If you still have issues let us know here in your thread.

Your notebook's driver download and installation portal

https://support.hp.com/us-en/drivers/selfservice/omen-x-by-hp-2s-15-dg0000-laptop-pc-series/26122186

I also suggest reading the document and watching the video at the hyperlink below this line.

https://support.hp.com/us-en/document/c04492013

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Ferno · ‎01-15-2022

Unfortunately, the HP System Event Utility was no longer on the recycle bin.

The other links were very helpful, I tried to update and reinstall some drivers but the buttons still don't work. Although I was not able to download the first software in the link related to the system event utility.

Is there a new link for that software?

Thanks!!

erico · ‎01-16-2022

For some reason or other it was removed from the driver portal and relocated to the Microsoft store. Here is the link.

https://www.microsoft.com/en-us/p/hp-system-event-utility/9p4w8rfn9m2t?rtc=1&activetab=pivot%3Aoverv...

I am a volunteer forum member. If my suggestion helped you solve your issue, help others by marking that post as the accepted solution. Say thanks by clicking on the Yes button next to the "was this reply helpful?"

Ferno · ‎01-17-2022

Now it works perfectly,

Thank you so much!!!

erico · ‎01-17-2022

You're welcome!

I am a volunteer forum member. If my suggestion helped you solve your issue, help others by marking that post as the accepted solution. Say thanks by clicking on the Yes button next to the "was this reply helpful?"

The Omen buttons on the Keyboard do not work

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