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jay196
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The "prt screen" button on my keyboard is no longer working

‎12-31-2020 12:04 PM - edited ‎12-31-2020 12:05 PM

HP Recommended
Product: HP Envy x360 Convertable

The "prt screen" button on my keyboard is no longer working. Usually, I can click the button and a screenshot would appear in my PC's "screenshots" folder. For some reason, this function just stopped. 

 

The only thing that is working now is if I press the windows key and the "prt sc" button at the same time. However when I do this, the screenshot does not go to my PC'S "screenshots" folder. Instead it goes to my OneDrive folder, which is super weird. 

 

Would anyone know what could be the problem and how I can fix it? Simply pressing the "prt sc" button was very useful and I would like to go back to using that function again. I assume it is just something I have to change in my settings since this function was working perfectly fine before?

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