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HP Recommended
HP ZBook Firefly 16 inch G9 Mobile Workstation PC IDS Base Model

Hello.

I tried to upgrade Windows 11 to Version 24H2 on my HP ZBook Firefly but received the Error Code 0xc1900201.

And almost immediately Windows gave me warning message "SSD subsystem reliability has been degraded" ... something like this.
I rebooted the system to OpenSuse Linux (dual boot). And linux also gave me the warning
"The storage device WD PC SN810 SDCPNRY-1T00-1006 («/dev/nvme0n1») is likely to fail soon!"
I tried nvme smart-log /dev/nvme0 and the result is

Smart Log for NVME device:nvme0 namespace-id:ffffffff
critical_warning                        : 0x4
temperature                             : 41 °C (314 K)
available_spare                         : 100%
available_spare_threshold               : 5%
percentage_used                         : 0%
endurance group critical warning summary: 0x4
Data Units Read                         : 41425789 (21.21 TB)
Data Units Written                      : 40567148 (20.77 TB)
host_read_commands                      : 444823236
host_write_commands                     : 399776881
controller_busy_time                    : 1508
power_cycles                            : 2249
power_on_hours                          : 574
unsafe_shutdowns                        : 58
media_errors                            : 23
num_err_log_entries                     : 79
Warning Temperature Time                : 0
Critical Composite Temperature Time     : 0
Thermal Management T1 Trans Count       : 0
Thermal Management T2 Trans Count       : 0
Thermal Management T1 Total Time        : 0
Thermal Management T2 Total Time        : 0

Please tell me, do I really need to buy a new SSD as soon as possible and take care of backups?

9 REPLIES 9
HP Recommended

That is what I would immediately do before logging on again.

 

If it crashes, you may lose all of your data and programs.



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HP Recommended

i'd appreciate if you could advise me the right tool to backup the whole SSD. To be able to restore both dual-boot Linux/Windows systems as is.

HP Recommended

There are many reliable utilities to make an SSD image.

 

I have had good results with Macrium Reflect and Acronis True Image .



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HP Recommended

Thank you. Will try.

 

HP Recommended

In Power Options, disable fast start before you make the image.



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HP Recommended

I managed to make a backup using Western Digital Acronis True Image. But now I am about to buy the new SSD. And I found that my model (WD PC SN810 SDCPNRY-1T00-1006) is no longer available.

I'd appreciate if you could recommend a suitable model for replacement.

HP Recommended

Just about any single-sided NVMe PCIe Gen 4 M.2 SSD up to 4TB will work.  2280 format.



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HP Recommended

Thank you!

HP Recommended

You're welcome!



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