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HP Recommended
OMEN 15 Gaming Laptop

The Manual of the OMEN 15 Gaming laptop mention the following product for RTX Graphic cards:

> Heat sinks thermal pad kit L98955-001

 

File Name: c06638089

Product: OMEN Laptop 15-ek1xxx - Manual's Page 19

"For use in models with GeForce GTX 1660, 1660Ti, and RTX graphics cards NOTE: The heat sink thermal pad kit is available as spare part number L98955-001."

 

HP PartSurfer -  https://partsurfer.hp.com/partsurfer/?searchtext=L98955-001

HEATSINK THERMAL PAD KIT N18E

 

But it is very hard to find the exact product number online to order a replacement.

Sadly, by removing the heat sink to replace the two cooling fans, the heat sink had some of the thermal pad stick to the sink, while the rest was on the Processors. This causes a gab that might explain the additional heat measures I notice since the change of the fans. Now I have to find a thermal pad replacement that is compatible with the huge gab left between the sink and the Processor's Surface, which makes absolutely incompatible any thermal paste, and any thermal pad that doesn't have a similar thickness.

 

I need the specifications of this Thermal Pad, to try to find a competitive option available on the market. 

Does anyone know how to find the details of this product?

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.