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×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
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×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
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Common problems for Battery
We would like to share some of the most frequently asked questions about: Battery Reports, Hold a charge, Test and Calibrating Battery . Check out this link: Is your notebook plugged in and not charging?
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HP Recommended
1 ACCEPTED SOLUTION
Accepted Solutions
HP Recommended
I don't think this is going to work.
It is not the port (which is most likely working correctly else nothing would connect / work) .
It is not the docking station.
The power requirements to charge the computer exceed what the USB-C port is able to provide.
The user guide explains that the port can charge small items (watch, phone).
Support for 200 W and 150 W HP Smart AC adapters (PFC, slim, 4.5 mm)
AC Adapter:
200 W HP Smart AC adapter (PFC, slim, 4.5 mm) L00818-850
150 W HP Smart AC adapter (PFC, slim, 4.5 mm) L32661-001
Page 5
Items 3 and 5
Device Home Page - References and Resources – Learn about your Device - Solve Problems
NOTE: Content depends on device type and Operating System
Categories: Alerts, Warranty Check, HP Drivers / Software and BIOS, How-to Videos, Bulletins/Notices, How-to Documents, Troubleshooting, User Guides / Manuals, Service and Maintenance Guide (Replacement Parts and Procedures), Product Information (Specifications), more
When the website support page opens, Select (as available) a Category > Topic > Subtopic
Thank you for participating in our HP Community.
We are a world community of volunteers dedicated to supporting HP technology
Click Thumbs Up to say Thank You.
Answered? Click "Accept as Solution" to help others find it.
Dragon-Fur
HP Recommended
I don't think this is going to work.
It is not the port (which is most likely working correctly else nothing would connect / work) .
It is not the docking station.
The power requirements to charge the computer exceed what the USB-C port is able to provide.
The user guide explains that the port can charge small items (watch, phone).
Support for 200 W and 150 W HP Smart AC adapters (PFC, slim, 4.5 mm)
AC Adapter:
200 W HP Smart AC adapter (PFC, slim, 4.5 mm) L00818-850
150 W HP Smart AC adapter (PFC, slim, 4.5 mm) L32661-001
Page 5
Items 3 and 5
Device Home Page - References and Resources – Learn about your Device - Solve Problems
NOTE: Content depends on device type and Operating System
Categories: Alerts, Warranty Check, HP Drivers / Software and BIOS, How-to Videos, Bulletins/Notices, How-to Documents, Troubleshooting, User Guides / Manuals, Service and Maintenance Guide (Replacement Parts and Procedures), Product Information (Specifications), more
When the website support page opens, Select (as available) a Category > Topic > Subtopic
Thank you for participating in our HP Community.
We are a world community of volunteers dedicated to supporting HP technology
Click Thumbs Up to say Thank You.
Answered? Click "Accept as Solution" to help others find it.
Dragon-Fur
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