cancel
Showing results for 
Search instead for 
Did you mean: 
Highlighted
Murithado
New member
1 0 0 0
Message 1 of 2
70
Flag Post
HP Recommended

Touchpad Unresponsive

Envy 15-t
Microsoft Windows 10 (64-bit)

Hp Envy x360 15t

5HK14AV_1

I got a bit of soap on my touchpad and waited for it to dry.It works now but it gets irresponsive at times and I don't know why?

Drivers and software seems to be fine

1 REPLY 1
HP Support Agent
HP Support Agent
4,364 4,353 287 326
Message 2 of 2
30
Flag Post
HP Recommended

Touchpad Unresponsive

@Murithado, Welcome to the HP Support Community!

 

I'm afraid this seems like a hardware issue with the touchpad, please contact our HP Support team for Service Options:

1) Click on this link - www.hp.com/contacthp/

2) Select your product type below.

3) Enter the serial of your device.

4) Select the country from the drop-down.

5) Select the appropriate option based on your preference.

6) Fill the web-form and proceed further.

 

Keep me posted for any other assistance.

 

If you feel my post solved your issue, please click “Accept as Solution”, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

KUMAR0307
I am an HP Employee

Reply
0 Kudos
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation