Touchpad Unresponsive

[Murithado]

Hp Envy x360 15t

5HK14AV_1

I got a bit of soap on my touchpad and waited for it to dry.It works now but it gets irresponsive at times and I don't know why?

Drivers and software seems to be fine

[Kumar0307]

@Murithado, Welcome to the HP Support Community!

I'm afraid this seems like a hardware issue with the touchpad, please contact our HP Support team for Service Options:

1) Click on this link - www.hp.com/contacthp/

2) Select your product type below.

3) Enter the serial of your device.

4) Select the country from the drop-down.

5) Select the appropriate option based on your preference.

6) Fill the web-form and proceed further.

Keep me posted for any other assistance.

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