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HP Notebook - 15-db0031nr
Microsoft Windows 10 (64-bit)

Touchpad not working and disappeared from device Manager 

How can I make the touchpad reappear in the device manager

1 REPLY 1
HP Recommended

Hi @Maurizio1654,


Welcome to HP Support Community. 
Thank you for posting your query, I will be glad to help you.

 

I see that you are facing touchpad issues with your HP Notebook.


I suggest that you follow the steps listed below to uninstall and reinstall the touchpad drivers.

 

1. Press the Windows key and type Device Manager in the search.
2. Click on Device Manager to open the applet.
3. Double-click the Mice and other pointing devices option to expand it.
4. Right-click on your touchpad driver and select Uninstall device.
5. Click the Uninstall button to confirm the action.
6. Finally, click Scan for hardware changes icon at the top to reinstall the driver.
7. In Device Manager, check if your Touchpad is shown in the Mice and other pointing devices category. Also, restart your computer to apply the changes.

 

You may also refer to the steps from this document. (Click on the word document to open the web page).

 

I hope this helps.
Take care and have a good day.

 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

Rainbow23 - HP Support.
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