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Trackpad not Working - Laptop RTL8723BE

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Our HP Laptop's Trackpaf  (Model Number RTL8723BE) is not working following a clean wipe and re-install of the oeprating system (Windows 8).  The available drivers for HP trackpads do not help - any suggestions?

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RTL8723BE is the wireless card not an trackpad. What is the model of the laptop? 


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My error - this is somewhat confusing.  There is a "Stream" label just below the keyboard and on the back another model #: 11-d010nr

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The Stream notebooks require that the Intel Serial IO Driver without Connected Standby Support chipset driver be installed from the HP site for the touchpad to work after a clean install.

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@kyle_b....excellent information! And here it is:

 

http://ftp.hp.com/pub/softpaq/sp69001-69500/sp69101.exe

 

If you are missing that driver it is likely you might be missing others and here is the download page:

 

http://support.hp.com/us-en/drivers/selfservice/HP-Stream-11-Notebook-PC/7372144/model/7538969


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