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‎11-17-2024 10:17 PM

HP Recommended
Product: Envy 17
Operating System: Microsoft Windows 10 (64-bit)

Trying to find model number for product id 00328-00000-00000-AA525

Category:
2 REPLIES 2

‎11-17-2024 10:19 PM

HP Recommended

What I am actually looking for is the driver that is suppose to be installed on this laptop?

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‎11-18-2024 08:01 AM

HP Recommended

The product ID you posted is for the Windows operating system, not the model # of your notebook.

 

Run the Windows system information app.

 

About 1/4 of the way down on the report will be a System SKU line.

 

Post the product number you see on that line, and I will post the link to your notebook's driver support page.

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