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HP 15-AF006AX
Microsoft Windows 7 (64-bit)

hi,

i have installed window 7 in my new laptop but the usb port is not working properly in case of transfering data.

and i'm not finding any driver for it, please help me out for this problem 

thanks in advance

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

Hi:

 

The only suggestion I can offer would be to see if installing the AMD Chipset drivers from the link below resolve the problem.

 

You want the first file listed on the webpage.  Install and restart the PC.

 

http://support.amd.com/en-us/download/chipset?os=Windows%207%20-%2064

View solution in original post

6 REPLIES 6
HP Recommended

Hi:

 

The only suggestion I can offer would be to see if installing the AMD Chipset drivers from the link below resolve the problem.

 

You want the first file listed on the webpage.  Install and restart the PC.

 

http://support.amd.com/en-us/download/chipset?os=Windows%207%20-%2064

HP Recommended

will this help me for my all the ports

HP Recommended

Yes, it will definitely make the USB3 ports work.

 

Not sure about the USB2 ports, but it does install other motherboard drivers.

HP Recommended
  1. thanku my lappys are working properly now thanks alot
HP Recommended

hi,

can u help me in web cam driver also

HP Recommended

You're very welcome.

 

You need this software for the webcam.

 

This package contains the CyberLink YouCam Software for the supported notebook models and operating systems. CyberLink YouCam is a webcam application that enables users to capture images and video from a web camera and apply visual effects to captured images and video.

 

File name: sp71830.exe

 

I'm assuming you installed the graphics driver, because the webcam won't work without the graphics driver being installed.

 

 

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