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‎02-19-2018 11:23 PM

HP Recommended
Product: HP Notebook - 15-rb020nc
Operating System: Microsoft Windows 7 (64-bit)

Hi,

I have WIN7 64bit Ultimate on my new notebook HP 15-rb020nc and I have one slot USB 2.0 (functional) and 2 slots USB 3.1 unfunctional 😞 Any flashdisk or other device does not work ....

 

What i need to ports working? Any drivers or better set up BIOS?

 

Pls help me. THX

I am sorry for my bad english

1 person had the same question
1 ACCEPTED SOLUTION

Accepted Solutions

‎02-20-2018 08:04 AM

HP Recommended

Hi:

 

Your english is just fine.

 

Here is the link to the driver you need.  You want the first file listed on the webpage.  Install and restart the PC.

 

https://support.amd.com/en-us/download/chipset/previous/detail?os=Windows%207%20-%2064&rev=17.40

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3 REPLIES 3

‎02-20-2018 08:04 AM

HP Recommended

Hi:

 

Your english is just fine.

 

Here is the link to the driver you need.  You want the first file listed on the webpage.  Install and restart the PC.

 

https://support.amd.com/en-us/download/chipset/previous/detail?os=Windows%207%20-%2064&rev=17.40

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‎02-20-2018 08:30 AM

HP Recommended

SUPER, finaly USB ports works 🙂 

thx a lot.

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‎02-20-2018 08:33 AM

HP Recommended

You're very welcome.

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