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- USB C Charging
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12-28-2022 01:32 PM
Hi, I have a laptop that has a completely depleted battery so won't power up for me. I have a broken power adapter which I need to get a replacement for. Meanwhile I have a USB c cable that I have tried using instead to charge. The laptop is completely dead and the USB c cable doesn't seem to work at all. I have tried several different cables. Anything else I can try in the meantime until I get my replacement adapter? Thanks.
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Accepted Solutions
12-28-2022 01:48 PM
Welcome to the HP Community Forum.
The USB C will not work.
This port supports data transfer only. It cannot charge your computer.
Page 5 - Left Side
USB Type-C port Connects a USB device, such as a cell phone, camera, activity
tracker, or smartwatch, and provides data transfer.
++++++++++++++++++++++++++++++++++++++++++++++++++++
References / Resources
HP Device Home Page - References and Resources – Learn about your Device - Solve Problems
When the website support page opens, Select (as available) a Category > Topic > Subtopic
NOTE: Content depends on device type and Operating System
Categories: Alerts, Warranty Check, HP Drivers / Software and BIOS, How-to Videos, Bulletins/Notices, How-to Documents, Troubleshooting, Manuals > User Guide, Service and Maintenance Guide (Replacement Parts and Procedures), Product Information (Specifications), more
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People who own, use, and support HP devices.
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Question / Concern Answered, Click "Accept as Solution"
12-28-2022 01:48 PM
Welcome to the HP Community Forum.
The USB C will not work.
This port supports data transfer only. It cannot charge your computer.
Page 5 - Left Side
USB Type-C port Connects a USB device, such as a cell phone, camera, activity
tracker, or smartwatch, and provides data transfer.
++++++++++++++++++++++++++++++++++++++++++++++++++++
References / Resources
HP Device Home Page - References and Resources – Learn about your Device - Solve Problems
When the website support page opens, Select (as available) a Category > Topic > Subtopic
NOTE: Content depends on device type and Operating System
Categories: Alerts, Warranty Check, HP Drivers / Software and BIOS, How-to Videos, Bulletins/Notices, How-to Documents, Troubleshooting, Manuals > User Guide, Service and Maintenance Guide (Replacement Parts and Procedures), Product Information (Specifications), more
Open
Thank you for participating in the HP Community --
People who own, use, and support HP devices.
Click Yes to say Thank You
Question / Concern Answered, Click "Accept as Solution"
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