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HP Pavilion - 15-cw0505sa

Hi, I have a laptop that has a completely depleted battery so won't power up for me. I have a broken power adapter which I need to get a replacement for. Meanwhile I have a USB c cable that I have tried using instead to charge. The laptop is completely dead and the USB c cable doesn't seem to work at all. I have tried several different cables. Anything else I can try in the meantime until I get my replacement adapter? Thanks. 

1 ACCEPTED SOLUTION

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@Gatsbygg 

 

Welcome to the HP Community Forum.

 

The USB C will not work.

This port supports data transfer only.  It cannot charge your computer.

 

User Guide

Page 5 - Left Side

USB Type-C port Connects a USB device, such as a cell phone, camera, activity
tracker, or smartwatch, and provides data transfer.

 

++++++++++++++++++++++++++++++++++++++++++++++++++++

References / Resources

 

Maintenance and Service Guide

 

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When the website support page opens, Select (as available) a Category > Topic > Subtopic

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Categories:  Alerts, Warranty Check, HP Drivers / Software and BIOS, How-to Videos, Bulletins/Notices, How-to Documents, Troubleshooting, Manuals > User Guide, Service and Maintenance Guide (Replacement Parts and Procedures), Product Information (Specifications), more

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HP Pavilion - 15-cw0505sa 

 

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Question / Concern Answered, Click "Accept as Solution"

 

 

Dragon-Fur

View solution in original post

1 REPLY 1
HP Recommended

@Gatsbygg 

 

Welcome to the HP Community Forum.

 

The USB C will not work.

This port supports data transfer only.  It cannot charge your computer.

 

User Guide

Page 5 - Left Side

USB Type-C port Connects a USB device, such as a cell phone, camera, activity
tracker, or smartwatch, and provides data transfer.

 

++++++++++++++++++++++++++++++++++++++++++++++++++++

References / Resources

 

Maintenance and Service Guide

 

HP Device Home Page - References and Resources – Learn about your Device - Solve Problems

When the website support page opens, Select (as available) a Category > Topic > Subtopic

NOTE:  Content depends on device type and Operating System

Categories:  Alerts, Warranty Check, HP Drivers / Software and BIOS, How-to Videos, Bulletins/Notices, How-to Documents, Troubleshooting, Manuals > User Guide, Service and Maintenance Guide (Replacement Parts and Procedures), Product Information (Specifications), more

Open

HP Pavilion - 15-cw0505sa 

 

Thank you for participating in the HP Community --

People who own, use, and support HP devices.

Click Yes to say Thank You

Question / Concern Answered, Click "Accept as Solution"

 

 

Dragon-Fur

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