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‎07-07-2017 08:46 PM

HP Recommended

Agreed. This one was not an obvious diagnosis. Some USB-C connectors plug in to the laptop and won't budge, but several others will not seat firmly. Oddly enough, all of the USB-C connectors that are problematic (including the AC Adapter) can be plugged into other USB-C receptacles that I have without working loose. For some reason it seems to be a very specific combination of USB-C connectors along with the receptacles on the laptop.

 

But I just wanted to thank you once more for actually testing this for me. I at least now know that that is not an inherent design flaw since other people are not having a problem (other than the couple of posts I've seen where one or two other people had the same issue). As a result I've made the arrangements to get the system serviced. Hopefully I'll be back in business within a couple of weeks.

 

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‎11-04-2018 02:48 PM

HP Recommended

Is HP going to make good on this desigh flaw? The Spectre was promoted as premium offering, and while the product is really good, this design flaw negates any value received otherwise!

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‎11-04-2018 02:58 PM

HP Recommended

@FINAO

 

This resolved Thread is from 2017.

 

I suggest you create your own thread on this subject.  Include the informaton that is relevant to your situation, including the exact model of your computer, whether the computer is under warranty, and any other details that you believe are important.

 

Your comments are welcome here.  Your resolution, if there is one for your situation, can be better handled on a separate question to the community.

 

Post New Question

 

Thank you for participating in the HP Community Forum.

We are a world community of HP enthusiasts dedicated to supporting HP technology.

 

Dragon-Fur

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‎11-04-2018 03:03 PM

HP Recommended

In my case, the issue was reslved when I sent my system in for repair so I wouldn't say that it was a design flaw, just a defective unit.

 

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