USB-C Monitor does not work with 15t-eb000

[weeba2933]

I'm trying to configure my 15t-eb000 to have 2 monitors so I'm trying to do 1 monitor on HDMI, and 1 monitor on Thunderbolt since this laptop advertised Thunderbolt support but it doesn't work.

Laptop: HP Spectre x360 Convertible Laptop - 15t-eb000 touch

Monitor: LG 32GK850G-B 32"

HDMI-to-USB-C adapter: Anker USB C to HDMI Adapter (https://www.amazon.com/gp/product/B07THJGZ9Z)

Software:

BIOS Revision: F.11

[Echo_Lake]

@weeba2933

Thank you for posting on the HP Support Community.
 

Don't worry as I'll be glad to help,

After reading your post, I did go through the Maintenance and Service Guide of your product and found that you have  1 USB Type-C Thunderbolt™ port with HP Sleep and Charge only. Refer to 2 Chapter 1 Product description.

Select a connection type based on your second monitor.

• Monitor: USB-C , Mini DisplayPort (Thunderbolt) , DisplayPort , DVI , VGA 

• TV: USB-C , Mini DisplayPort (Thunderbolt) , DisplayPort 

• High Definition TV: USB 3.0 , Mini HDMI , DisplayPort (Thunderbolt) , HDMI , DVI , VGA 

1. Connect the TV or monitor to the computer using the cable you chose.

2. Connect a power cable to the TV or monitor, and then turn it on.

3. TV connections only: Change the TV video input source to match the video source connection from the computer (Line-1, Video-1, HDMI, etc.). Refer to documents that came with the TV for instructions.

   Depending on the TV, the image quality might not be as good as that of a monitor.

4. Turn on the computer.

Hope this helps! Keep me posted for further assistance.
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