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- USB-C docker HP G5 without charging

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07-09-2022 09:40 AM
I wanted to ask a question, I currently have a USB-C HP G5 Dock station, plugged into the laptop via USB-C cable which is also charging for everything else, as I use in other laptops.
However in this one it does not do everything, it does not charge, you can see all the screens that I connect, the USB etc. but not the charging, and if it does charge in that port.
these is my laptop
https://www.omen.com/us/en/laptops/2021-victus-16-1-intel.html
thanks!
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Accepted Solutions
07-09-2022 01:28 PM
The link only says very general. Your machine can be one of the following machines
For example
Victus by HP Laptop 16-e0000np
It uses 200 W Smart AC power adapter It has 1 SuperSpeed USB Type-C® 5Gbps signaling rate (DisplayPort™ 1.4, HP Sleep and Charge) port which does not support Power Delivery therefore you can not use USB-C charger (or from dock) to charge your machine.
And also the USB-C Gen 5 wattage rating is 100W 0r 120W which is too weak for your machine.
Regards.
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07-09-2022 01:28 PM
The link only says very general. Your machine can be one of the following machines
For example
Victus by HP Laptop 16-e0000np
It uses 200 W Smart AC power adapter It has 1 SuperSpeed USB Type-C® 5Gbps signaling rate (DisplayPort™ 1.4, HP Sleep and Charge) port which does not support Power Delivery therefore you can not use USB-C charger (or from dock) to charge your machine.
And also the USB-C Gen 5 wattage rating is 100W 0r 120W which is too weak for your machine.
Regards.
***
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.
07-09-2022 11:34 PM
understood, and sorry for the erroneous specifications, it was a mistake.
Victus by HP Laptop 16-e0040ns Product Specifications
https://support.hp.com/au-en/product/victus-by-hp-16.1-inch-gaming-laptop-pc-16-e0000/2100371512/doc...
even if you set a higher current, it still won't work, since it won't charge because it doesn't have Power Delivery.
But if I can use it as the rest of utilities even if I have to use their separate charger, is it correct, I thought that to bring the USB-C already brought the Power Delivery.
Thank you very much