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×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
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×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
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Common problems for Battery
We would like to share some of the most frequently asked questions about: Battery Reports, Hold a charge, Test and Calibrating Battery . Check out this link: Is your notebook plugged in and not charging?
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Have you tested the port with the HP PC Hardware Diagnostics UEFI utility?
Have you invoked the Device Manager to see if there is a driver installed and it is reported as operating? Check all of the USB Serial Bus controllers.
It always helps to state what the installed operating system is.
It is best to not assume that we already know what yours is.
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