Guidelines
Are you having HotKey issues? Click here for tips and tricks.
Common problems for Battery
We would like to share some of the most frequently asked questions about: Battery Reports, Hold a charge, Test and Calibrating Battery . Check out this link: Is your notebook plugged in and not charging?
Locked

‎09-28-2024 03:57 AM

HP Recommended

I am getting the last USB device you connected to this computer has malfunctioned message. There is nothing attached so I suspect it is something internal. Doing a little digging in USBDeview I get this:

Port_#0002.Hub_#0002 Unknown USB Device (Device Descriptor Request Failed) Unknown Yes No No No 27/09/2024 16:28:04 27/09/2024 16:22:20 0000 0002 0.00 00 00 00 DESKTOP-XXXXX (Standard USB Host Controller) Unknown USB Device (Device Descriptor Request Failed) 10.0.19041.4474 BADDEVICE.Dev.NT usb.inf USB\VID_0000&PID_0002\6&22aaab9e&2&2 

 

Does anybody know what this component is so I can replace it or get the right driver if it is that.

Category:
2 REPLIES 2

‎09-28-2024 07:03 AM

HP Recommended

Perhaps this related discussion will be of help to you:

 

Solved: USB Device Not Recognized - HP Support Community - 9193995

Was this reply helpful? Yes No

‎09-28-2024 10:50 AM

HP Recommended

Hi, sadly not. Just tried that and still the same. The device is constantly connecting and reconnecting every 10 to twenty seconds. I’ve also tried uninstalling all the usb hubs and all sub devices form device manager and it just reoccurs. Same with disabling the device, it just turns connects again and then disconnects, very annoying with the sound on! 

 

Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.