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02-19-2021 08:57 AM - edited 02-19-2021 09:11 AM
Hi,
I've been having trouble with the USB, SD Card and Camera on an HP Pavilion Laptop 15-cs1xxx running Win10. I've tried the uninstall/re-install USB driver options numerous times, a "fresh start" Win10 install etc. I've also tried booting from a Win10 recovery USB and a Linux recovery USB from the BIOS (having turned off secure boot and enabled legacy mode). Even F2 fails to detect USB as a boot option. I ended up running a hardware test and got this error code ID:
9AP1A1-9T3AHJ-MFPXHG-8D1P03
Does anyone know what this means?
I specifically bought the laptop for the USB/SD ports to transfer photos and it's pretty useless without either of these ports.
Many thanks
Nelbo
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