• ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
We have new content about Hotkey issue, Click here to check it out!
Common problems for Battery
We would like to share some of the most frequently asked questions about: Battery Reports, Hold a charge, Test and Calibrating Battery . Check out this link: Is your notebook plugged in and not charging?
HP Recommended
HP Spectre x360 - 13t-ae000 CTO
Microsoft Windows 10 (64-bit)

Hi,

 

I bought a USB Type-C to VGA adapter since I often need to connect my laptop to projectors.

I bought a ROCK adapter, but Im not able to connect anything to it.
I trided connecting my laptop to a TV, various monitors and two types of projectors, but nothing happens.

I don't get an error notifivation or anything like that, it just won't cedognize the external monitor/projector.

I tried with all the settings I could remember of in Windows 10, but it didn't help.

My laptop model is HP Spectre x360 - 13t-ae000 CTO, and if the adapter is not supported by HP, then please let me know which models of Type C to VGA adapters are supported, that is, work 100%, so that I could buy the corresponding one.
If there is a sowtware fix, that would be even better. I just need to know if anyone else had a similar problem.

 

Thanks in advance

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

@Zequester

 

Welcome to HP forum, I see that the USB type C to VGA adapter is not working.

  • Is it a thunderbolt adapter, If not it will not work.

You can refer this HP document to understand more about USB Type C:- Click here

 

Let me know if that helps.

If this helps, please mark my post as an accepted solution so that it benefits several others.

Cheers.

Sandytechy20
I am an HP Employee

View solution in original post

3 REPLIES 3
HP Recommended

@Zequester

 

Welcome to HP forum, I see that the USB type C to VGA adapter is not working.

  • Is it a thunderbolt adapter, If not it will not work.

You can refer this HP document to understand more about USB Type C:- Click here

 

Let me know if that helps.

If this helps, please mark my post as an accepted solution so that it benefits several others.

Cheers.

Sandytechy20
I am an HP Employee

HP Recommended

Yes, it helped me. It doesn't work and I found that only a couple of adapters work with mylaptop model.

- HP USB-C to VGA Display Adapter P7Z54AA

- HP Spectre USB-C™ Travel Dock 2SR85AA

 

Maybe that will be helpful to someone.

HP Recommended

@Zequester

 

Thanks for the reply.

I appreciate your time and effort.

 

Good to know that your query is answered.

Feel free to contact us in future if you need assistance.

 

Cheers.

Sandytechy20
I am an HP Employee

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.