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- Re: USB Type C to VGA adapter not working

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10-10-2018 02:58 PM
Hi,
I bought a USB Type-C to VGA adapter since I often need to connect my laptop to projectors.
I bought a ROCK adapter, but Im not able to connect anything to it.
I trided connecting my laptop to a TV, various monitors and two types of projectors, but nothing happens.
I don't get an error notifivation or anything like that, it just won't cedognize the external monitor/projector.
I tried with all the settings I could remember of in Windows 10, but it didn't help.
My laptop model is HP Spectre x360 - 13t-ae000 CTO, and if the adapter is not supported by HP, then please let me know which models of Type C to VGA adapters are supported, that is, work 100%, so that I could buy the corresponding one.
If there is a sowtware fix, that would be even better. I just need to know if anyone else had a similar problem.
Thanks in advance
Solved! Go to Solution.
Accepted Solutions
10-11-2018 06:44 PM
Welcome to HP forum, I see that the USB type C to VGA adapter is not working.
- Is it a thunderbolt adapter, If not it will not work.
You can refer this HP document to understand more about USB Type C:- Click here
Let me know if that helps.
If this helps, please mark my post as an accepted solution so that it benefits several others.
Cheers.
Sandytechy20
I am an HP Employee
10-11-2018 06:44 PM
Welcome to HP forum, I see that the USB type C to VGA adapter is not working.
- Is it a thunderbolt adapter, If not it will not work.
You can refer this HP document to understand more about USB Type C:- Click here
Let me know if that helps.
If this helps, please mark my post as an accepted solution so that it benefits several others.
Cheers.
Sandytechy20
I am an HP Employee
10-15-2018 04:31 AM
Yes, it helped me. It doesn't work and I found that only a couple of adapters work with mylaptop model.
- HP USB-C to VGA Display Adapter P7Z54AA
- HP Spectre USB-C™ Travel Dock 2SR85AA
Maybe that will be helpful to someone.
10-15-2018 10:27 AM
Thanks for the reply.
I appreciate your time and effort.
Good to know that your query is answered.
Feel free to contact us in future if you need assistance.
Cheers.
Sandytechy20
I am an HP Employee