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HP Recommended
HP Notebook - 15-ay552tu
Microsoft Windows 7 (64-bit)

USB ports are not working and universal serial bus(usb) controller listed in other devices with yello error marks

 

Product Name : HP Notebook - 15-ay552tu
Operating System: Microsoft Windows 7 (64-bit)
 

Hardware Ids for Universal Serial Bus (USB) Controller

 

PCI\VEN_8086&DEV_9D2F&SUBSYS_81EB103C&REV_21
PCI\VEN_8086&DEV_9D2F&SUBSYS_81EB103C
PCI\VEN_8086&DEV_9D2F&CC_0C0330
PCI\VEN_8086&DEV_9D2F&CC_0C03

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

Hi,

This should be the driver you are looking for:

 

https://downloadcenter.intel.com/download/23789

 

Let me know,

David

View solution in original post

2 REPLIES 2
HP Recommended

Hi,

This should be the driver you are looking for:

 

https://downloadcenter.intel.com/download/23789

 

Let me know,

David

HP Recommended

Hi David,

 

Thank you so much for your valuable information hopefully it will be work for it but before that i got a higher version of it

 

https://downloadcenter.intel.com/download/22824/USB-3-0-Driver-Intel-USB-3-0-eXtensible-Host-Control...

 

 and it's worked for me.

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