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HP ENVY 15.6 inch Laptop PC 15-ep1000 IDS Base Model
Microsoft Windows 11

Hello All,

 

I have connected my HP envy 15.6 Inch Core i9 Laptop with 65 W Targus 4k Docking station but the dock is unable to charge my laptop I am able to connect multiple monitors but Laptop is not charging even though my laptop has thunderbolt port.

Please let me know if I need to get 100W docking station or its a different issue.

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