I've tried ordering the charger twice for this and end up with the same one twice that did not fit. Am I missing something? I've attached a link to photos of the charger, the port and my product ID. The charger AND the port have pins in the center, so it is unable to plug into the laptop. Where can I find the correct charger for this thing?
Otherwise, we need to know EXACTLY the model/product of your machine because it is a CTO machine. It should be the following format AAAAAA#AAA. Please use the following way to find out the model/product of your machine
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