Unable to find suitable bluetooth driver for hp 15-doo5tu

[bharad14]

I have a HP 15-d005tu Notebook PC ..Bluetooth initially worked properly.I switched the windows 8.1 to 7 and then again to 8.1. I am able to see my Bluetooth drivers in other devices in device manager. But the device status is:

The drivers for this device are not installed. (Code 28)

There are no compatible drivers for this device.

I tried to install drivers for my model from support.hp.com , but couldn't  update or install drivers..

help.

[Paul_Tikkanen]

Hi:

What model wifi adapter does your notebook have?

That would determine what model bluetooth driver you need to install.

If you don't know what model wifi adapter your notebook has, go to the device manager, click to expand the Network Adapters device manager category, and there you will find the name and model number of the wireless network adapter.

[bharad14]

I'm using Ralink RT3290 802.11bfn Wi-Fi adapter.
Can you send me a link through which I can install?

[Paul_Tikkanen · Accepted solution]

Hi:

Here is the link to the latest W8.1 BT driver for that model wifi card...

This package contains the driver installation package for the Mediatek (Ralink) Bluetooth in the supported notebook models running a supported operating system.

11.0.756.0 Rev.D

http://ftp.hp.com/pub/softpaq/sp69501-70000/sp69545.exe

[bharad14]

Thanks

[Paul_Tikkanen]

You're very welcome.