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‎03-06-2024 09:25 AM

HP Recommended
Product: HP ENVY x360 - 15-w101tx
Operating System: Microsoft Windows 11

Hi Everyone!

I bought the SATA SSD which you said and it is working fine but the only problem is it is not detectable unless I enable the legacy mode and once I enable it, it gets detected and I even successfully installed Windows 11 on it, but I am not able to run the windows on it it gives me an error code of 0xc0000185 and it says Your pc needs to be repaired, the operating system couldn't be loaded because the kernel is missing or contains errors.

File : \Windows\system32\ntoskrnl.exe

It's all on a blue screen,
And after turning off the system when I press f9 and select my ssd it says the device has failed to boot. By the way I also tried the cmd solution of fix boot and all watching the youtube and none of those worked for me.

And I thought maybe the installation media was not working properly so I installed Windows 11 on my HDD from the same Windows installation media and it is working fine on HDD so the issue is with the SSD. But the SSD is working fine as I can connect it and use it as secondary storage on my computer, windows being on HDD. 

 

Please help me out with this as I want to install the windows on SSD and use HDD as secondary storage.

Category:
2 REPLIES 2

‎03-06-2024 09:49 AM

HP Recommended

You have not specified the type of SSD other than saying it is SATA.

 

The Intel® Core™ i7-6500U processor is not on the list of processors suported for Windows 11.

 

You can still install Windows 11 on unsupported hardware, although getting updated drivers for the chipset and devices will be a tricky proposition.

 

 

 

 


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‎03-06-2024 10:46 AM

HP Recommended

The SSD is M.2 Sata III and I am not able to install the windows 10 either on the ssd. I am able to both windows 11 and 10 on  my old HDD . And by not able to install I mean I am able to install windows 11 on SSD but after the installation is complete successfully without any errors it gives me error code which I mentioned above and the SSD is not visible in boot menu. Only after I enable the legacy mode the SSD is visible. But still the winodws does not work. I want to know how I can make my ssd visible in UEFI mode, and to add further my ssd is gpt and not mbr.

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