Under warranty

[Bluebell2]

For anyone out there considering HP I would strong suggest you read the following and think again!Recently I have purchased a Envy x2, 3months later had issues with charging the device. I logged this with HP support and a few weeks later had the device picked up for warranty related issues. After a few weeks they emailed me to advise the device isn’t covered under warranty as it’s water damaged and will cost $755! The device has never been in water or around high levels of moisture to cause this damage, being a UNI student I relied on choosing HP due to quality and reputation however, this has not been the case at all! This has affected my study’s not having the device through semester. I find HP unreliable and unprofessional both as a product and service in resolving the issue.

[sandytechy20]

@Bluebell2

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