Uninstalled HP True Vision HD Camera mistakenly.

[Shreyas_Saha]

I have uninstalled HP True Vision HD Camera from the device manager mistakenly, now I cannot find the setup for it. Please help me. My laptop details are:

Serial Number: [Personal Information Removed]

Product ID: 5KN56PA

[The_Fossette · Accepted solution]

@Shreyas_Saha

I reviewed your post and I understand that you uninstall the webcam driver accidentally.

Don’t worry, I assure you I will try my best to get this sorted.

I recommend you just restart the computer and the driver should be reinstalled automatically.

In case if the driver is still not installed, then follow the below steps.

1. Press Windows key + X.
2. Click Device Manager.
3. Once device manager is open, click on Action and then click on scan for hardware changes and this should bring back the webcam driver.

Let me know how it goes and you have a great day!

P.S: Welcome to the HP Support Community 😊

If you wish to show appreciation for my efforts, mark my post as Accept as Solution. Your feedback counts!

Cheers!

Stay Home – Stay Safe

[Shreyas_Saha]

Thank You for the help! Tried your solution but I guess that the hardware had a problem because after that the microphone also stopped working.

[The_Fossette]

@Shreyas_Saha

I recommend you contact support and they will assist you with the available service options for your computer.

Here is how you can get in touch with support.

1)Click on this link – www.hp.com/contacthp/

2)Select the product type.

3)Enter the serial number of your device or select let HP detect your product option.

4)Select the country from the drop-down.

5)You should see the HP phone support number or Chat option listed.

Cheers!