• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Join the HP Community Solve‑a‑thon | Help Others & Share Your Solutions | Live on Zoom | 2:30 PM to 2:30 AM IST | Every Wednesday Click here to know more
Common problems for Battery
We would like to share some of the most frequently asked questions about: Battery Reports, Hold a charge, Test and Calibrating Battery . Check out this link: Is your notebook plugged in and not charging?
Locked

‎04-14-2020 01:50 PM

HP Recommended
Product: HP 355 G2
Operating System: Microsoft Windows 7 (64-bit)

Hello

 

I need Universal serial bus (USB) Controller driver for my HP 355 G2 notebook pc, windows 7 64 bit installed. I have installed all drivers but my laptop does not recognize usb flash drives. Thank you for any help.

Product name: HP 355 G2

Product Number: L8B01ES#ABD

1 ACCEPTED SOLUTION

Accepted Solutions

‎04-14-2020 01:51 PM

HP Recommended

Hi:

 

Download and install the W7 x64 AMD chipset driver from the link below, and restart the PC.

 

https://www.amd.com/en/support/chipsets/amd-9-series-chipsets/990fx

View solution in original post

Was this reply helpful? Yes No
3 REPLIES 3

‎04-14-2020 01:51 PM

HP Recommended

Hi:

 

Download and install the W7 x64 AMD chipset driver from the link below, and restart the PC.

 

https://www.amd.com/en/support/chipsets/amd-9-series-chipsets/990fx

Was this reply helpful? Yes No

‎04-14-2020 02:24 PM

HP Recommended

Thank you!

Was this reply helpful? Yes No

‎04-14-2020 02:41 PM

HP Recommended

You're very welcome.

Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.