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    Fix HP Printer issue in macOS

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Level 1
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Message 1 of 4
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Flag Post

Solved!

Unknown item - Driver missing AmdAS4 - Error message ACPI/ASD0001/2&DABA3FF&3

HP Recommended

Since an update Windows 10  last November this problem occur on my notebook.

From my investigations, it appears an AMD driver is missing (AmdAS4 may be).

 

Unfortunately, I am not confident choosing the corfrect driver on the AMD website.

 

Does anyone could help me to download the concerned driver and give mer the implementation process.

 

I am not an IT specialist at all.

 

Tks in advance.

 

 

3 REPLIES 3
Level 21
Level 21
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Message 2 of 4
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HP Recommended

Hi:

 

I have zipped up and attached the driver you need below...

 

Download and unzip the file to its folder.

 

Do not do anything with the files in the folder.

 

Go to the device manager and click on the ACPI/ASD0001 device needing the driver.

 

Click on the driver tab.  Click on Update Driver.

 

Select the Browse my computer for driver software option, and browse to the driver folder you unzipped.

 

Make sure the Include Subfolders box is checked, and the driver should install.

 

Then restart the PC.

 

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Author
Level 1
6 2 0 1
Message 3 of 4
Flag Post
HP Recommended

Hi Paul_Tikkanen,

Tks for your message and the zip file which was attached.
I have proceeded as requested and it works finaly.

I am very greatfull to you for your quick an efficient help which save a lot of my time.

 

Many thanks.

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Level 21
Level 21
124,320 114,501 18,509 28,236
Message 4 of 4
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HP Recommended

You're very welcome.

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