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georgeg96
Level 1
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Message 1 of 2
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Flag Post

Unopened laptop - will there be a restocking fee?

HP Recommended
15z
Microsoft Windows 10 (64-bit)

Hi,

I have two questions:

1)

Will there be a 15% restocking fee if I decide to return the laptop that has not been opened?

 

2)

Under what condition will there be a restocking fee?  The "may" is very ambiguous.

 

Thanks, George

 

1 REPLY 1
Dragon-Fur
Level 16
Level 16
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Message 2 of 2
Flag Post
HP Recommended

@georgeg96 

 

We cannot answer any HP Store service related questions.

We are not a sales / business department of HP.

 

Our Community is comprised of volunteers - people who own and use HP devices.

 

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Dragon-Fur

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