@georgeg96
We cannot answer any HP Store service related questions.
We are not a sales / business department of HP.
Our Community is comprised of volunteers - people who own and use HP devices.
What to do?
Contact the HP Store > Customer Service department
New Product? Need Help? HP Online Store – USA – Customer Service
Not your HP store? Scroll to the bottom of the website and click the Flag to change regions.
Customer Service - Examples
Self-Help Service, Account, Security and Privacy, Returns and cancellations, FAQ, Shopping, Shipping and delivery, Rebates / Coupons, Product Support, Parts and services
OR
Select a subject type
OR
Select a subject type
OR
Select Home and Home Office products > (Next) Select the type of order / information you seek
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