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- HP Community
- Notebooks
- Notebook Hardware and Upgrade Questions
- Update from Intel UHD to Intel Iris Xe

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06-15-2024 02:27 PM
Hello. i have a victus 16-d1021nia, and im getting an update from intel saying to upgrade to intel iris xe. on my laptop it shows that i have intel UHD graphics. And if i go to update on intel's website, it says it might remove customisation by HP and to use updates from HP. However when i come to update on HP support, i can't find my OS which is windows 11 version 23h2.
Should i proceed with upgrading on the intel site or is there a way for me to get updates on HP site for my OS?
Solved! Go to Solution.
Accepted Solutions
06-20-2024 03:30 AM
Hi @Alpha40,
Kindly do not update or click on anything as it looks like spam. Do keep us posted if anything in the future. Take care.
Hope this helps! Keep me posted for further assistance.
Please mark this post as “Accepted Solution” if the issue is resolved and if you feel this reply was helpful click “Yes”.
Nal_NR-Moderator
I am an HP Employee
06-18-2024 07:20 AM
Hi @Alpha40,
Welcome to the HP Support Community.
I'd be happy to help you!
Kindly share the image of the screen you are referring to for an upgrade to Intel iris xe.
I will look into it and see if that is okay to update.
Thanks
Nal_NR-Moderator
I am an HP Employee
06-20-2024 03:30 AM
Hi @Alpha40,
Kindly do not update or click on anything as it looks like spam. Do keep us posted if anything in the future. Take care.
Hope this helps! Keep me posted for further assistance.
Please mark this post as “Accepted Solution” if the issue is resolved and if you feel this reply was helpful click “Yes”.
Nal_NR-Moderator
I am an HP Employee