Updating BIOS to turn on hardware acceleration

[hipstermermaid]

I am attempting to install SAS University Edition statistical software on my computer. However, I get an error that says the program requires hardware acceleration and that it is not turned on on my system.

SAS page on the issue: http://support.sas.com/kb/46/250.html

I have referenced previous posts that say it is always turned on on a system running Windows 10 but clearly this isn't the case. What can I do to solve this issue?

[Huffer]

Can we have the exact model of the computer so we can know the video system your laptop has? 

And reading the link you gave it seems the issue is hardware virtualization not acceleration so it has to do with the capability of the processor and motherboard not so much the video. 

[hipstermermaid]

Ah well thanks for clarifying the issue! Hopefully we can still find a work around. 

My laptop is HP Spectre x360 Convertible 13-ae0xx.

[Huffer]

That is the model series not the exact model. I need to know the processor type. Intel Core models generally can do hardware virtualization and the Celeron and Pentium budget models cannot but the devil is in the details. Seems your model has either an i5 or i7 but I want to be sure I have my info right. 

There is a setting to enable or disable virtualization in the BIOS. Here is the BIOS simulator:

https://h20574.www2.hp.com/Media/391C6386-CF0D-44EE-AE87-AEC132CE3479/car_bios/System.html

enable virtualization here

Please accept as solution if this is what you needed to know. 

[hipstermermaid]

Ah apologies, I have a i7-8550U.

I know changing BIOS settings can be risky if I don't know what I'm doing.

[Huffer]

That's why I gave you the link to the simulator so you can practice a bit but you should be able to change virtualization to "enabled" with no problem.