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‎09-29-2020 07:42 PM

HP Recommended
Product: HP 15-bs000 CTO
Operating System: Microsoft Windows 10 (64-bit)

First, when I try to find the service manual for my 15-bs000 CTO notebook, I get redirected to other models. And obvously that makes it a titch hard to find an answer.

Can the RAM in my unit be upgraded by installing an additional stick? One place says yes, another says no and yet another wants me to spend a hundred bucks or more to have a service center do it. So, can the RAM be upgraded?

1 ACCEPTED SOLUTION

Accepted Solutions

‎09-29-2020 09:41 PM

HP Recommended

Hi:

 

It depends on what Intel processor your notebook has.

 

If it has a Pentium or Celeron processor, there is one memory slot, and the max memory you can install in the slot would be 8 GB.

 

If it has an Intel core processor of any generation (6th, 7th or 8th), it has two memory slots and you can install a max of 2 x 8 GB of memory.

 

Below is the link to the service manual, where you can find the memory upgrade info.

 

http://h10032.www1.hp.com/ctg/Manual/c05493257

 

This would be a compatible 8 GB memory chip for your notebook...

 

https://www.crucial.com/memory/ddr4/ct8g4sfs824a

View solution in original post

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1 REPLY 1

‎09-29-2020 09:41 PM

HP Recommended

Hi:

 

It depends on what Intel processor your notebook has.

 

If it has a Pentium or Celeron processor, there is one memory slot, and the max memory you can install in the slot would be 8 GB.

 

If it has an Intel core processor of any generation (6th, 7th or 8th), it has two memory slots and you can install a max of 2 x 8 GB of memory.

 

Below is the link to the service manual, where you can find the memory upgrade info.

 

http://h10032.www1.hp.com/ctg/Manual/c05493257

 

This would be a compatible 8 GB memory chip for your notebook...

 

https://www.crucial.com/memory/ddr4/ct8g4sfs824a

Was this reply helpful? Yes No
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